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The app works half the time and the alarm sound comes only from the Home Pad so depending on where it is, you could never hear it if there was a break in. So please, fix this.įurthermore, although the app allows for certain “routines” to be saved, I think it would be beneficial to have a way that would allow users to create “groups” to arm and/or disarm, making it easier to arm the alarm for night time usage or away usage, instead of having to go and disable every same sensor just like every other night.įirst things first, the minute my contract is up, I’ll be leaving cox security for Ring or something else.
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For example, I used to be able to disable certain window sensors that were closed at the time of arming the alarm for the “night” mode, so that my family could freely open these windows throughout the night without having to worry about setting the alarm off. This feature was available prior to the update, and made it easy to disable certain sensors prior to arming the system. The app will ask if you want to ignore those sensors that are already open prior to arming, but does not give you the option to disarm those that aren’t open at the time of arming.
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Update has flaws that didn’t exist beforeįor instance, the app no longer allows you to disarm specific sensors in order to ensure that interacting with them while the alarm is set won’t result in the alarm being set off.
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You can get a real security system for $40 a month with free equipment. Don’t waste your money on their Homelife. But even then sometimes the light will turn off and I’ll have to turn the switch on and off for it to turn back on because the app says it’s on but not. One stars bc the light works when I want to turn it on from the app. For being the leader in high speed internet this home security is far from it. But of course when he left same problem happened. He switched out the camera and we thought it worked. I rebooted the system my router everything. Roughly a 10-15 sec lag by the time it actually records. By the time it records whoever or whatever that passed by or opened the door is gone and the door is closed. Also once a motion is detected or door is opened the recording has a lag. I need to tap “retry or view camera” multiple times to see a live image or video feed. Recording once someone opened the door and actually capturing the video and stills of when the door opened. The app and camera worked perfect before. The light and door sensor work appropriately however sometimes when I open the door I receive a text alert minutes later instead of real time.
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